Technical
If you experience any technical difficulties when using Teaching Computing at KS3, please call technical support on 01223 224949 or 01223 350555. Technical support is available to licensed users during normal working hours. Please be sure to note down as much information as possible about your system, what you were attempting to do, and how it was failing, as this information can help us to find a solution more quickly.
You can also contact us via computing@anspear.com.
Optimal performance
To get the most out of Teaching Computing at KS3, you will need to have a modern web browser, eg Microsoft® Internet Explorer version 9 or later, Firefox, Chrome or Safari installed.
Network installation
If you have the Teaching Computing at KS3 disc, you can share it over a network. No installation is necessary; just copy the computing_ks3 folder from the disc to a suitable shared location.
To make accessing the resource easy, you could create a shortcut on each networked machine pointing to the file index.html or start_disc.html on the server.